Getting started with Conserv
Hooray! You’ve received your equipment from Conserv. Here is everything you need to get started:
⚠️ IMPORTANT NOTE: Do not pull the tabs on yous sensors until the gateway is connected and online.
Step 1
A. Attach Antenna to Gateway
B. Plug in power adapter. Wait for the LED bar on the face of the gateway to turn green or blue before proceeding to Step 2. This may take a few minutes.
C. (Optional) Plug in network cable. Do not plug in network cable if you plan to use cellular or if you have not arranged this already with your IT colleagues.
Step 2
D. Pull Plastic Tab from Sensor Battery. You must do this within range of the gateway.
E. Update the firmware on the sensor: Instructions
F. Install Sensor on wall with command strips*
*We recommend installing Conserv’s sensors with the supplied Command Strips as this is most secure.
Step 3
G. Log into your account at app.conserv.io or app.uk.conserv.io (if you are in the UK/EU and your account was created after May 2026). Within minutes, you’ll start seeing environmental readings.
WARNING
Conserv SCS sensors use lithium metal batteries. They are NOT rechargeable. Attempting to recharge lithium metal batteries is extremely dangerous and may result in explosion, fire, and emission of toxic fumes that could lead to serious injuries or death. For questions related to batteries in your devices, contact the Conserv Support Team.
Do you have a Cold Storage Sensor, Outdoor Sensor, or Leak Detector?
Setup for these is a little different from the standard Smart Collection Sensor. Check out these resources:
Additional resources
Hardware:
- Setting up your new Conserv Monitoring System
- Adding new sensors to existing Conserv Monitoring System
- How to use the Command Strips to install the sensors
- Where should I put my sensors?
- How to use my equipment to test range?
- Update the firmware on new sensors
- Sensors did not come online? Read this!
- Swapping old sensors for new? Read this!