Subprocessors
Conserv uses certain subprocessors to help us operate, support, and improve our services.
Conserv conducts a thorough vendor review process before engaging with any subprocessor. This includes validating that customer personal data is always protected. The review process includes security and privacy assessments and a review of the vendor’s compliance posture.
Conserv does not, and will not, sell any personal information. We also do not help third parties advertise their products to you.
The table below identifies Conserv’s subprocessors, the purpose of their services, and their location. Subprocessor websites are available through the links in the tables.
Core Product
| Subprocessor | Purpose | Location |
| Airtable | Inventory management | USA |
| AWS | Data hosting; product infrastructure | USA |
| SendGrid | Transactional email processing | USA |
| Shipbob | Shipping | USA |
| Twilio | Communications platform for alerts | USA |
Operational
| Subprocessor | Purpose | Location |
| Appcues | In-app walkthroughs | USA |
| Analytics, documentation, and project management | USA | |
| Heap | Product analytics | USA |
| Segment | Data integration and management | USA |
| Stitch | ETL data pipeline | USA |
| Stripe | Financial transactions | USA |
| Zapier | Workflow automation | USA |
Support
| Subprocessor | Purpose | Location |
| Hubspot | Client relationship management; customer support ticketing management | USA |
| Linear | Bug reporting and issue tracking | USA |
| ProductBoard | Feature request management | USA |
| Slack | Team communication | USA |
Marketing
| Subprocessor | Purpose | Location |
| Clarity | Website analytics | USA |
| Fathom | Meeting note taking | USA |
| Hubspot | Client relationship management; marketing campaign management | USA |
| Navattic | Interactive demos | USA |
| ProductBoard | Feature request management | USA |
If you are a Conserv customer and would like to be notified of the addition or replacement of subprocessors, please subscribe to receive notifications here.
Subcontractors
Conserv may engage subcontractors to deliver some of its services (at times, depending on the geographic location of a customer). Conserv conducts a thorough vendor review process before engaging with any subcontractors. Such subcontractors currently include:
| Company Name | Purpose | Location |
| Croxel | Hardware and LoRaWAN network diagnostics | USA |
| Empirical | Staff augmentation | USA |
| Squared Away | Staff augmentation | USA |
Conserv Community
The Conserv Community is hosted on a separate platform, Circle. Its usage is governed by the Terms of Service and the Privacy Policy.